MIke did a fantastic job with a pretty painless negotiation session. Very relaxed and great customer service. Talked us through the entire process and gave us great insight and options on the Purchase. We have developed a relationship which will lead to more business in the future. I am glad to be part of the Hankook Motors family. It is worth the drive if you are out of State. This is exactly what car buying should be. Thank you and a great valentine present for the Mrs. She loves the car!!!!!