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Total: 498

294
Great vehicle; pleasant buying experience
Let me start this review by stating that there is not a single sustainable used car dealership in the nation that is not focused on making a profit; this is why they exist. So, the mark of quality is in how the sales staff treat customers and provide them with transparency and information. And it's worth noting that any car buyer can dramatically improve their car-buying experience at any dealership by simply doing the homework; know the vehicle, know the market and research the dealer. In this regard, my recent purchase of a used Toyota Highlander atHankook Motors was a great experience. Daniel Fuentes is new to the dealership, but proved himself to be possessed of a customer-focused attitude that will serve him well. He provided stellar service and immediate, responsive and knowledgeable support; especially commendable when taking into account dealing with a demanding buyer like me. There was only one hiccup in communication regarding the transfer of plates to the new vehicle, and he handled it deftly and with grace, though it required revising some paperwork to resolve the situation as I wished. On top of all this, he genuinely loves cars, the business and interacting with people ? that's something that cannot be taught and should be valued in a salesperson. On the financial side, Laura Davis in the back office was extremely friendly and informative, taking the time to explain in detail the itemized charges over the phone to my satisfaction. She provided maximum transparency and there were no ridiculous or contrived charges that some dealers will incorporate into their sales price. The vehicle itself was in amazing conditio*************** as did appear to be the others in their lot. Although it has more than 100k miles on it, it is exceptionally clea*************** the engine performs beautifully and it includes all the features I wanted, along with a few bonus features. As I stated up front, all dealers are in this business to make a profit, so if you hope to get the exact vehicle you want at the price you want, then it is incumbent upon you to do the research and come prepared. The final price was only a little more than I wanted to pay, but only due to my needing it immediately and not having the luxury of time to wait for another price drop. That being said, Daniel was willing to engage with his manager several times during negotiations to bring their price down to an acceptable level. (To be honest, considering the quality of the vehicle, the asking price was already fair and the final price was a good deal ? I did mention I'm demanding, right?)Hankook Motors was a two-hour drive from my residence, but it was worth the trip to make this purchase and I would recommend dealing with them in the future. And Daniel ? thanks for recommending that restaurant; it was a great dinner to celebrate the new vehicle purchase!
293
A quality dealership
who was knowledgeable, quick and efficient. He also got us a great deal on the van we wanted to buy, and a great deal on our trade in. He was very easy and pleasant to work with, no pressure. We are extremely pleased at how easy the whole process of car buying was, and are completely satisfied with the purchase. We will be back again in the future to this trusted dealership
292
"Great service, purchased with confidence"
I purchased a 2008 BMW 335Xi and they live up to their name. I came in on a busy day since it is around Christmas. Louis was my sales rep. Even though he had multiple clients, he did his best to make sure everyone had the needed attention. I was also introduced to Mr. Kim, he made sure that I purchased with confidence going through the details of what's been done. I'm enjoying my purchase and will be coming back for future
291
Excellent car buying experience! (Kevin & Emily McDonald)
My daughter and I shopped for a vehicle to replace her 1993 Jeep Wagoneer. We were hoping to find an SUV, with low mileage for under $10K. Our search took us toHankook motorswhere we were able to find a Hyundai Sana Fe that fit our needs. We were greeted by Louis Acheampong, who I first noticed was able to handle many different task very efficiently on a busy Saturday. We were very impressed with Mr. Acheampong's knowledge of the vehicle, his patience, and willingness to work with us despite not being in the market for one of the higher end cars available. Once we returned home, my daughter decided she loved the car and we called Mr. Acheampong back, (after hours), and he agreed to come in on Sunday, (his day off), to finalize the sale. I was equally impressed with Mr. Kim's involvement with our purchase. We had a couple of minor requests that the service department promptly took care of. Top to bottom, we could not have been more pleased with our car purchase experience fromHankook motors ! Thank you Louis Acheampong, Mr. Kim,
290
A pleasure from start to finish!
There's always a little anticipation when you walk into a new quest in life, and buying a car was definitely one of those areas for us. But those concerns quickly faded away when we walked through the door and met George. His demeanor, helpfulness, experience, and just general personality was exceptional, and the whole atmosphere of the dealership projected that same image. Mike, George's Boss, was no different, and was easily recognized as a man of great integrity. The entire experience atHankook was fantastic! We purchased a car while we were there, and at a very reasonable price I might add, and we have been happy with the vehicle ever since.Hankook has gained a new and happy customer with us... and a repeat customer when the time comes. Thanks Mike
289
"Wonderful customer service and reliable business"""""
I was looking for a reasonable used car. I had to search so many options and it took me a month or so. Eventually I found out about the " Hankook motors "and purchased a Toyota Corolla 2004. I can proudly say that " Hankook "has been my great car buying experience I have ever had. I was really nervous that I will get ripped off. I worked with Shaiq Rahi, a professional young man with a wonderful customer service skills that impressed me. He had to deal with several customers simultaneously. He patiently took the time to answer all my questions regarding the car and I test drove. Shaiq had full knowledge about the car. As a non - technical perso*************** I didn't know much about the engine and other important parts of the car. His clear communication skills helped me understand more about the car. He is a fantastic and helpful person to deal with. All the good words he said about the car was proofed when I took it for Maryland Inspection. The inspector in Maryland was surprised about the car. He was trying to find a problem in the car but he couldn't. The car passed MD inspection easily. I had to fix nothing as everything was already taken care of by "Hankook motors" I am satisfied withthe services and it's professional staff member Shaiq Rahi. I hereby recommend to all first time used car buyers to visit and buy from them. They are the dealer that you can count on and recommend to others. They are selling quality cars and provide splendid customer services. Keep up the good work !!!!!!! Fondly, Mirwais Amani
288
"Wow, an honest used car salesman"
I'd like to leave a little review of my dealings withMIke Kimand Mr. Rahi in particular. Mr. Rahi is not your typical used car salesman. He was very professional and low key. There were no hard pressure sales tactics whatsoever. I had picked out a 2007 Lincoln town car. I came out on Wednesday and I didn't have a lot of time as I had to return a company rental van. I just wanted to take a quick look at the car and informed Mr. Rahi that I would have someone bring me back on Saturday when I would have more time to thoroughly check out the Lincoln and take a test drive. On Thursday of the same week Mike sent me an email with a credit application. In the email Mr. Rahi manager offered to provide me with a ride from Washingto*************** D.C. to Fairfax,VA. As you can imagine the ride I had arranged for Saturday fell thru. I called Mr. Rahi first thing Saturday to see if the Lincoln was still there and if the offer of a pick-up from my house to the Dealer was still available. Mr. Rahi informed me that he could not send anyone for me,but, if I caught a cab that the Dealer would pay for the cab. True to his word, Mr. Rahi paid for the cab. In closing I just want to say the reason I choseMIke Kimand Mr. Rahi is from all the positive reviews that I read online. I had checked out quite a few other Dealers and they all had bad reviews. Mr. Rahi andMike kimlived up to all the positive reviews I read. They treated me professionally and courteously. I was very satisfied with the treatment I received. I will keep fingers crossed for the future.
287
"To date, the best car buyung experience I have ever had !!"
Shopping for a used car can be challenging experience. My wife and I were looking for a very specific vehicle, including color, year and model. In all we found a half dozen vehicles that met our price range and criteria.Hankookmotors was the last of dealerships we visited. Up to this point we had been very disappointed with the quality of the vehicles and the quality of service we received when we arrived at those other dealerships. I called George to inquire on the vehicle, a 2007 Lexus IS 250, and he set an appointment up to see the car. Following our conversation George, without being asked, sent me the stats on the vehicle and directions to the dealership. I was immediately impressed with his professionalism and willingness to work with us. When we arrived George greeted us and showed us the car, took us for a drive and then allowed my wife and I to talk privately without any pressure. Agai*************** I was impressed. We negotiated some and this is when Michael Kim joined us. Like any car buying experience when the sales manager enters you know you are in for some hard negotiating. Not the case at all. We agreed on a fair price and Mike sweetened the deal by making a small repair to the vehicle we expected would either be denied or would require a return trip to the dealership. As we prepared to leave I noted a headlight was out. Mike and his team jumped on this immediately and spent an hour trying to correct the issue. It was late on a Saturday evening and we agreed to leave the car for a repair. When we returned the car was fixed, gassed up, washed and Mike personally presented my wife with new floor mats for the inconvenience of leaving the car. This level of service and pride in product is something you do not see every day. Mike and George stood head and shoulders above any of the sales personnel we encountered in our month plus search for a car. Without hesitation I would recommend to any of my friends, family and co-workers Mike, George for their next car. If you are looking for a quality used vehicle backed by a dealership that stands by its product then go visitthem. You will not be disappointed!! Best Regards, Scott and Connie Avery
286
해외 체류
단기 해외 체류를 한는 사람에게 무엇보다 중요한 것은 시간이다짧은 체류기간 내에 소기의 목적 달성을 위해서 초기 정착부터 귀국 시 까지 시간과 에너지 낭비를 최소화되어야 한다이러한 면에서 가장 신경이 쓰이는 것이 주택 외에 차량일 것이다.DC 에서의 1년 연수 기간중 Used Car를 이용하기로 하고 지인의 소개로 한국 자동차를 찾아갔을때 김태원 대표님으로 부터생각지 못했던 제안을 받았다.구매후 차량관리와 귀국 시 재매입을 해 주시겠다는것이다이후 차량 등록에서 오일 및 소모품 교체.타이더 펑크에 이르기까지 차량 관일 일체을 책임져 주셨고 귀국일까지 사용하다반납할수 있어 차량 재매각 등에 전혀 시간과 노력을 들일 일이 없었다.차량 구입을 생각 하시는 분들은 한국 자동차를 적극 추천 드리고 싶다
285
* 나중에 중고차를 팔 때도 김대표님께 부탁드릴 생각입니다. *
지인분의 소개로 김대표님을 알게 되었습니다<김대표님을 만나뵈니 지인분 말씀대로 친절하시고 인상도 좋으셨습니다<특히 제가 원하는 차량을 좋은 가격에 인수 받아 매일 잘 타고 다니고 있습니다<그리고 차량을 구매할 때 대표님께서 제가 필요한 부분들을 잘 챙겨 주시고 좋은 조언도 많이 해 주셨습니다<요즘도 차량관련 궁금한 일이 있으면 카톡으로 연락 드리고 있고 언제나 친절하게 대해주십니다<미국에 도착한지 얼마되지 않아 정신 없을 때 자동차를 구매했는데요<3개월이 지난 지금에도 한국자동차 김대표님께 자동차를 구매하길 잘했다는 생각이 듭니다<나중에 중고차를 팔 때도 김대표님께 부탁드릴 생각입니다
284
여기 꼭 한번 가보세요
여기서 아반떼 18년형을 샀는데 너무 마음에들고 차도 너무 좋습니다. 차 찾고 계시다면 여기 꼭 한번 가보세요! Always kind and very professional!
283
Great buying experience from beginning to end.
Great buying experience from beginning to end. Mike Kim and Michelle make you feel like family. A minor mechanical issue occurred a week after I took possession of the car and they were quick to fix it with no hesitation. I highly recommend them!
282
Mr.Kim was great and we love our used 2011 Hyundai Santa Fe. Thanks
Great experience withHankook motors. Mr.Kim was great and we love our used 2011 Hyundai Santa Fe. Thanks again
281
Florida from DC and back 2 times now
I dealt with Mike and Michelle atHankook Motors they were both super polite and made my buying experience a very pleasuring. I recommend anyone to try them they have a great variety of cars and trucks we bought a Honda Odyssey fully loafed with all maintenance done to it what a great minivan we have take it to Florida from DC and back 2 times now with no issues I will be definitely buying from them again
280
Don’t need to look for any second places
I have received exceptional service and care from Hankookmotors. You can count on this company if you are considering buying or selling a car. !Don’t need to look for any second places
279
정확하게 처리해주셔서 너무 큰 도움이 되었어요
사장님의 친절함에 놀라고 빠른 일처리에 놀랐습니다. 차량에 관련한 모든 일을 신속, 정확하게 처리해주셔서 너무 큰 도움이 되었어요
278
my family appreciate your services
I have bought cars before and they just want to sell, here at Fairfax Motors everything was at a higher level, personalize attentio*************** details of the vehicle you want to purchase, my family appreciate your services.
277
차량구매나 미국에서의 운전과 관련된 것들을 정말 친절하게 하나부터 열까지
1년간 DC 지역에 거주하게 되어 차량을 알아보던 중 주위 분의 추천을 받아 한국저동차에서 차량을 구매하게 되었습니다. 저도 미국에서 차를 구매하는 것은 처음이어서 걱정이 많았는데, 사장님께서 합리적인 조건을 제시하는 것은 물론 차량구매나 미국에서의 운전과 관련된 것들을 정말 친절하게 하나부터 열까지 알려 주셔서 초기 정착에 정말 큰 도움이 되었습니다. 대단히 감사합니다
276
Yesterday was such a wonderful experience at Hankook Motors
Yesterday was such a wonderful experience at Hankook Motors. Through the whole process with the team- Pauline in Sales, Mike, and Eddie in Financing- they were so kind and patient with me, made sure I was more than taken care of, and left with my DREAM Lexus IS 300 F Sport. Every car on that lot is beautiful and after we drove off with it- the first comment my (Negotiating “tough guy”) Dad made was that he will be going here for his next car purchase. The price I paid and the service I received for that value and that car is unbeatable. I can’t thank you all enough for making the process feel like the total opposite of what buying a car usually feels like. You were above and beyond and I will be your biggest advocate going forward. THANK YOU!!!! Looking forward to stopping in to say “hi” soon
275
Thank you, Mike
Very exceptional and professional service even after selling the car. Without any doubt, I guarantee that Mike Kim in Fairfax Motors is the most reliable and trustworthy dealer in town as far as I know. Thank you,